Frequently Asked Questions
Everything you need to know about working with us
We are a direct manufacturer with 22 years of industry experience.
Our 40,000-square-meter production base has a monthly capacity of up to 3 million pieces.
Yes. We can provide relevant compliance and testing documents. Our products have passed EN 71-3 testing under the EU Toy Safety Directive 2009/48/EC and EN 14362-1 testing for azo dyes.
Yes. We provide customization services including logo screen printing and custom packaging.
The MOQ for standard products is 10 pieces.
The sample lead time and cost depend on the specific product and customization requirements. Please contact us for an accurate quotation.
Our products comply with major international standards. We currently have EU REACH test reports, azo dye and EN 71-3 test reports, a biodegradability report, and an EVA material test report.
We follow a strict four-stage quality control process: 1) IQC incoming material inspection to prevent defective raw materials from entering production; 2) first-article inspection whenever colors, specifications, molds, or shifts change; 3) IPQC in-process inspections to monitor equipment and production procedures; and 4) FQC/OQC final inspection before shipment to prevent defective products from reaching customers.
We recommend secure payment through Alibaba Trade Assurance, PayPal, or WorldFirst.
After the deposit and pre-production sample are confirmed, the typical lead time for standard orders is 20–30 days.
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